{"id":1725,"date":"2023-12-12T14:06:52","date_gmt":"2023-12-12T19:06:52","guid":{"rendered":"https:\/\/plusweb.org\/about\/faqs\/"},"modified":"2025-04-04T16:21:05","modified_gmt":"2025-04-04T21:21:05","slug":"faqs","status":"publish","type":"page","link":"https:\/\/plusweb.org\/about\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<h2>\n\t\tMembership\n\t<\/h2>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">Do I need to renew my PLUS Membership?  <\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>No, PLUS will consider you a member until you tell us you are no longer interested. We will encourage you to keep your record updated on a regular basis.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\">If others from my company are members, does that mean I&#8217;m a PLUS member? <\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-1\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>PLUS memberships are for individuals, so you will need to join PLUS to enjoy the member benefits. Good news is &#8211; PLUS membership is no cost so you can <a href=\"https:\/\/plusweb.org\/become-a-member\/\">join now<\/a>!<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\">How do I reset my username and password?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-2\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>Your username is the email address associated with your PLUS membership. Note: it may be an old email if you&#8217;ve changed jobs since the last time you visited the PLUS website. If you cannot recall the correct email, please contact PLUS. To reset your password, click &#8220;<a href=\"https:\/\/nf.plusweb.org\/eweb\/DynamicPage.aspx?WebCode=LoginRequired&amp;expires=yes&amp;Site=PLUS\">LogIn<\/a>&#8221; and then select &#8220;forgot my password;&#8221; you&#8217;ll receive an email to the address associated with your PLUS membership that contains instructions to change your password.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-3\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-3\"> Is there a cost for PLUS Membership?<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-3\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>No, PLUS membership is free and open to anyone interested in the professional liability industry.<\/p>\n<h2>\n\t\tChapters\n\t<\/h2>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">How can I get involved in a chapter?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>The best place to start is attending a local event hosted by your <a href=\"https:\/\/plusweb.org\/our-community\/plus-chapters\/\">PLUS Chapter<\/a>. Chapter events are a great way to meet and network with industry colleagues in your area, including members of the chapter steering committee.<\/p>\n<h2>\n\t\tEvents\n\t<\/h2>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">I never received the link to a webinar.\u00a0Can you resend?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>Webinars are hosted in the PLUS Learning Center, accessible by logging in with your PLUS website username and password. If you need a webinar link resent, please contact <a href=\"mailto:edusupport@plusweb.org\" rel=\"noopener\">edusupport@plusweb.org<\/a>. To view past webinars, visit <a href=\"https:\/\/learn.plusweb.org\/\" target=\"_blank\" rel=\"noopener\">www.learn.plusweb.org<\/a>.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\">How do I cancel\/change my hotel reservation?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-1\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>Please contact the hotel directly to make, change, or cancel hotel reservations.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\">How do I change the way my name (or company name) appears on an attendee list?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-2\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>You can update your name and contact information at any time on your PLUS member profile. Your profile information is reflected across all PLUS systems and will be used on promotional materials (for speakers) and event badges.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-3\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-3\">How can I be a speaker for an upcoming event?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-3\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>Events are organized by <a href=\"https:\/\/plusweb.org\/our-community\/committees\/\">committees<\/a> consisting of industry volunteers. These committees select the topics and then speakers for the event.<\/p>\n<h2>\n\t\tCourse Modules\n\t<\/h2>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">Where do I access my modules?<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>Log into the <a href=\"https:\/\/learn.plusweb.org\/\" target=\"_blank\" rel=\"noopener\">PLUS Learning Center<\/a> with your PLUS member credentials and click on <strong>My Dashboard <\/strong>to view your modules, including those you&#8217;ve completed in the past. Click on the title of the module to access its contents.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\">Where do I find modules available for purchase?<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-1\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>Go to the <a href=\"https:\/\/learn.plusweb.org\/catalog\" target=\"_blank\" rel=\"noopener\">Course Catalog<\/a> in the PLUS Learning Center. You can filter by interest, designation, or certificate program, and\/or search by keyword. To purchase a module, click <strong>Register<\/strong> to add it to your PLUS Shopping Cart and follow the checkout process.<\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\">Where can I find answers to questions about modules, exams, and\/or designations?<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-2\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>The following pages are available in the <a href=\"https:\/\/learn.plusweb.org\" target=\"_blank\" rel=\"noopener\">PLUS Learning Center<\/a> to help answer your common questions:<\/p>\n<ul>\n<li>Visit <a href=\"https:\/\/learn.plusweb.org\/faqs\" target=\"_blank\" rel=\"noopener\">FAQs<\/a> for details about modules (including CE- vs. non-CE eligible), exams, etc.<\/li>\n<li>Visit the following pages for details about each designation:\n<ul>\n<li><a href=\"https:\/\/learn.plusweb.org\/CPLP\" target=\"_blank\" rel=\"noopener\">CPLP Designation Information<\/a> and <a href=\"https:\/\/learn.plusweb.org\/CPLP-Maintenance\" target=\"_blank\" rel=\"noopener\">CPLP Maintenance Requirement Information<\/a><\/li>\n<li><a href=\"https:\/\/learn.plusweb.org\/ExecPLP\" target=\"_blank\" rel=\"noopener\">ExecPLP Designation Information<\/a> and <a href=\"https:\/\/learn.plusweb.org\/ExecPLP-Maintenance\" target=\"_blank\" rel=\"noopener\">ExecPLP Maintenance Requirement Information<\/a><\/li>\n<li><a href=\"https:\/\/learn.plusweb.org\/RPLU\" target=\"_blank\" rel=\"noopener\">RPLU Designation Information<\/a><\/li>\n<li><a href=\"https:\/\/learn.plusweb.org\/RPLU-PLUS\" target=\"_blank\" rel=\"noopener\">RPLU+ Designation Information<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-3\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-3\">Module Return Policy<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-3\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>All module sales are final after 90 days from date of purchase. PLUS will allow for a return or exchange of a module within 90 days under the following conditions:<\/p>\n<ul>\n<li>For returns and exchanges, the module has not been started<\/li>\n<li>For an exchange, the modules must be similarly priced\n<ul>\n<li>CE-eligible modules can only be exchanged for other CE-eligible modules<\/li>\n<li>Non-CE eligible modules can only be exchanged for other non-CE modules<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Additionally, there are no substitutions for modules that were previously purchased as part of a set (e.g. CPLP or ExecPLP Designation sets, Certificate sets, etc.). If you&#8217;ve received a waiver or have otherwise completed a module that is included in a set, there are no discounts or exchanges allowed for the waived or completed module(s).<\/p>\n<p>&nbsp;<\/p>\n<p>The printed and digital download formats were discontinued in December 2022. Modules in this format are not eligible for return.<\/p>\n<p>&nbsp;<\/p>\n<p>PLUS reserves the right to use its discretion when enforcing this policy. Please contact\u00a0<a href=\"mailto:edusupport@plusweb.org\">edusupport@plusweb.org<\/a>\u00a0with any questions.<\/p>\n<h2>\n\t\tCE\/CLE Credit\n\t<\/h2>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">How do I get my CE\/CLE certificates for an event I attended?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>Certificates will be emailed to attendees following the event; if you have not received it, please <a href=\"https:\/\/plusweb.org\/about\/contact-us\/\">contact PLUS<\/a>.<\/p>\n<h2>\n\t\tRegistration\n\t<\/h2>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">How can I receive an invoice for an upcoming event I&#8217;d like to attend?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>All event registration is online. If you would like to receive an invoice and pay by check, you will have the option to download the invoice during the online registration process.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\">Can I pay for an event with a check?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-1\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>When registering for an event online, you can select payment by credit card, ACH, or you are also able to download the invoice and mail it in with a check.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\">How do I get a receipt for an event I attended?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-2\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>Visit your PLUS member profile to access your receipts.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-3\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-3\">Can I have my event confirmation resent?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-3\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>Visit your PLUS member profile to access confirmation emails.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-4\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-4\">How do I cancel my registration for an event?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-4\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>Please view our event cancellation policies and then contact PLUS to cancel your registration.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-5\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-5\">Can I transfer my event registration to someone else?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-5\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>Please contact PLUS to transfer your registration to another PLUS member at your company.<\/p>\n<h2>\n\t\tSponsorship\n\t<\/h2>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">How can I sponsor an event?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>Please visit the <a href=\"https:\/\/plusweb.org\/our-community\/get-involved\/sponsorship\/\">Sponsorship page<\/a> on our website to view all sponsorship opportunities currently available.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\">How can I receive an invoice for an event I&#8217;d like to sponsor?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-1\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>Visit the <a href=\"https:\/\/plusweb.org\/our-community\/get-involved\/sponsorship\/\">Sponsorship page<\/a> to find the event you would like to sponsor and review the sponsorship levels and benefits. Then, visit the PLUS online store to find the event and complete the online purchase process. You will be able to pay by credit card, ACH, or download the invoice to mail in with a check.<\/p>\n\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--label-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\">Do I get a discount if my company is a sponsor of an event?\u00a0<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-2\" tabindex=\"-1\"><i title=\"Expand\">Expand<\/i><\/a>\n\t\t\t\t\t<p>Some sponsor levels at specific events receive complimentary or discounted registrations. If your company is a sponsor, please ask the PLUS or Sponsor contact person at your company how you should register for the event.<\/p>\n\n","protected":false},"excerpt":{"rendered":"<p>Membership Do I need to renew my PLUS Membership? Expand No, PLUS&hellip;<\/p>\n","protected":false},"author":10,"featured_media":23739,"parent":1713,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_seopress_robots_primary_cat":"","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","footnotes":""},"class_list":["post-1725","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/plusweb.org\/wp-json\/wp\/v2\/pages\/1725","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/plusweb.org\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/plusweb.org\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/plusweb.org\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/plusweb.org\/wp-json\/wp\/v2\/comments?post=1725"}],"version-history":[{"count":3,"href":"https:\/\/plusweb.org\/wp-json\/wp\/v2\/pages\/1725\/revisions"}],"predecessor-version":[{"id":1118749,"href":"https:\/\/plusweb.org\/wp-json\/wp\/v2\/pages\/1725\/revisions\/1118749"}],"up":[{"embeddable":true,"href":"https:\/\/plusweb.org\/wp-json\/wp\/v2\/pages\/1713"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/plusweb.org\/wp-json\/wp\/v2\/media\/23739"}],"wp:attachment":[{"href":"https:\/\/plusweb.org\/wp-json\/wp\/v2\/media?parent=1725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}